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iTrade - Letter of Credit

How to Apply for a Letter of Credit (LC)?
How to Check the Status of Letter of Credit (LC) Application?
How to Download LC Swift Copy and Debit Advices Once the Request Processed?
How to Send Correction Message to Bank if LC Application is Not Processed as per Application?
How to Download Document Arrival Advice (DAA) and Debit Advices for Letter of Credit (LC)?
How to Submit Document Arrival Advice (DAA) to Release Documents?
How to Apply a Letter of Credit (LC) Amendment Request?
How to Check the Status of Letter of Credit (LC) Amendment Application?
How to Check and Respond If any Query Receives From the Bank Regarding LC Application/LC Amendment?
How to Check the Status of Shipping Guarantee for Letter of Credit (LC)?
How to Download LC Amendment Swift Copy and Debit Advices Once the Request has Been Processed?
How to Send Correction Message to Bank if LC Amendment Application is Not Processed as per Application?
How to Apply Shipping Guarantee (SHG) for a Letter of Credit (LC)?

iTrade - Export Letter of Credit

How to Check if any Export Letter of Credit (ELC) is Received?
How to Download Export LC Swift Copy and Debit Advices?
How to Check if Specimen Signature Received and Download Copy for Export LC?
How to Present Documents Under Export LC?
How to Download Document Presentation Advice and Debit Advices of Export LC?
How to Check the Status Whether Presented Export LC Documents have been Processed and Dispatched by the Bank?
How to Send Message to Bank to Follow up for Payment/Document Status to Other Bank once Documents Already Dispatched?
How to Download Acceptance or Credit Advice once Payment for ELC or Acceptance received?
How to Send Message to Bank to Provide Reasons for Deductions in Bill Amount/Claimed amount received for ELC?
How to Submit Discounting Request for Export LC document?
How to Check with Bank if any ELC Amendment Receive from Other Bank?
How to Download Export LC Amendment Copy and Advices if Received and Processed by the Bank?

iTrade - Bank Guarantees

How to Apply a Bank Guarantee?
How to Check the Status of Guarantee Application?
How to Send Message to Bank if Guarantee is Not Processed as per Application?
How to Download Guarantee Periodic Charge Debit Advices?
How to Check If any Claims Receive Against the Guarantee?
How to Apply a Bank Guarantee Amendment?
How to Check the Status of Guarantee Amendment Application?
How to Submit Guarantee Cancellation Request?
How to Download Guarantee Cancellation Advice?

iTrade - Outward Bill for Collection (OBC)

How to Present Documents under Outward Bills for Collections (OBC)?
How to Check the Status Once OBC Documents Have Been Presented?
How to Download the Presentation Advices/Tracking Details if OBC Request is Processed?
How to Check if Status of Documents or Payment Received From Other Bank for OBC?
How to Send instruction to Bank to send a follow up message for Payment/Status of Documents to other Bank?
How to Download the Credit Advice/ Settlement Advice once the Payment is Credited into the Account?

iTrade - Inward Bills for Collection (IBC)

How to Check if any IBC (Inward Bills for Collection) Documents Received to our Company?
How to Download Document Arrival Advice (DAA) and Debit Advices of IBC?
How to Submit Document Arrival Advice for IBC (Collection Documents) to Release Documents?
How to Initiate Request to Legalize IBC Documents?
How to Download Legalization Advice, IBC Acceptance Advice and Debit Advices?
How to Submit Request to Close IBC as Settlement Already Done Through Telex Transfer (TT)?

iTrade - Open Account Trust Receipt

How to Submit Request for Open Ac TR?
How to Check the Status of Open Ac TR once the Request is Submitted?
How to Download Debit Advices and Swift Copy of Open Ac TR?

iTrade - Trade Reporting

How to Generate Current Trade Outstanding Reports (TR,LCD,LC,Guarantees Etc)?

Other Guides

How to Apply for WPS Registration
Addition/Deletion of services within Transaction Package
Entitlement error for a transaction
How to Change Rateb Custodian Details
How to Unlock the Admin token
How to Unlock Users
How to Activate RATEB Card
Linking Additional Account
How to apply for Cheque Book through iBusiness
How to Create User ID with Soft Token
Abu Dhabi Pension Benefits and Retirement Fund
External Salary
WPS Salary
Internal CBD Salary (For CBD Accounts only)
iBusiness - E-Forms User Guide
iBusiness User Guide – Trade Finance modules
American Express Card Payments
Immediate Payment Instructions (IPI) FAQ's
How to apply for eDirham card using your bank account
How to apply for an eDirham card using your credit card
How to top-up your eDirham card using your bank account
How to top-up your eDirham card using your credit card
External payroll guide
How to check status of a request
How to check WPS rejection reason
How to enquire account details
How to transfer funds ( Internal/Domestic/international)
How to add beneficiary
How to create or modify authorization rules
How to apply for new rateb card
How to create hard token User ID
How to update trade license and check status
How to modify user permission
Stop or Amend or Recall Remittance
WPS transfer
WPS common rejection reasons
How to Change your package from Inquiry to Transaction view

iBusiness Demo Videos:

iBusiness – What’s in it?
How to Update your TRN
How to pay Salaries
Pay your Bills Online
Request for Tokens Online

Supply Chain Finance:

Logging in for the First Time
Completing Registration Process
Adding Bank Account Details
Requesting to Sell Receivables
Adding a New User
Uploading Invoice Ledger Files
Checking the Suppliers Onboarding Status

Fees and Charges:

 

Treasury and Cash Management Best Practice Handbook: