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e-Debit Payment Gateway

What is e-Debit?

e-Debit is a “Payment Gateway” which allows companies, typing centers and individuals to pay for various Government and Utility services. This application enables customers to do payments using their CBD CASA account, CBD Cash Online account or Credit Card.

Features and Benefits:

  • Easy and secure payment option
  • Wide range of Government/Utility payment services
  • Alerts on payments to your registered mobile number

Charges:

Charges of the utility service provider may apply.


FAQs

What authentication is used to set up or manage e-Debit?

  • Your CBD Online Banking User ID/Password and the PIN number

    Or

  • Your CBD Cash Online User ID/Password and the PIN number

    Or

  • Your CBD iBusiness User ID/Token

What are the charges for using the e-Debit service?

Charges of the utility service provider may apply.

When will the payment commence?

The payment will happen in real time, instantly. 

How do I cancel the e-Debit service?

e-Debit service is entitled by default to CBD CASA account and Cash Online account holders and cannot be cancelled.

 

How do I know the utility bill amount?

By visiting the utility service provider’s website and searching for your bill by providing your consumer bill details.

What is the process of paying through e-Debit service?

  1. Visit the utility service provider’s website
  2. Choose the service you would like to pay for
  3. Enter your consumer/bill details
  4. Click on pay
  5. Choose the payment method
  6. Choose Commercial Bank of Dubai
  7. You will be redirected to the e-Debit login screen
  8. Enter your Online Banking or Cash Online User ID/Password
  9. Confirm the transaction by providing your PIN number/Token
  10. Click on Submit

How to Register for e-Debit service?

e-Debit is enabled by default for CBD CASA account Cash Online account holders.