Customer Support
General Enquiries:
If you have any questions about our products and services, or about your policy, please feel free to contact us:
Travel Insurance
Orient Insurance PJSC
Orient Building - Head Office
Al Badia Business Park
Dubai Festival City
P.O. Box 27966, Dubai
UAE
Tel : 800 ORIENT(674368)
Fax : 971 4 2531500
Email: manesh.kutty@alfuttaim.com
Working Hours:
Sunday to Thursday 08:00 to 17:00
Note – The email size should be less than 5MB.
Claims & Complaints
24hr Emergency Medical Assistance:
In case of Hospitalization, Medical Evacuation, Repatriation, Trip Cancellation / Curtailment or where Medical treatment is likely to exceed US$ 250, please contact our 24-hour emergency contact number for prior approval on:
Phone: +971 4270 8706
Email : international_dept@nextcarehealth.com
For Other Claims:
Phone: +971 4270 8705
Email : orient.travelinsurance@alfuttaim.com
Note – The email size should be less than 5MB.