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Travel Insurance

Features and Benefits

  • Instant online Policy Issuance
  • All plans are Schengen visa compliant
  • We are covering Covid-19 under “Medical & Related benefits” (within policy T&Cs) in all our travel plans.
  • In addition to Covid-19 cover, we are also covering accommodation cost with respect to Covid-19 quarantine (if the insured tested positive) with in policy T&Cs
  • Nil Excess under Emergency Medical (except Travel Senior Plus Plan)
  • Professional 24x7 multilingual assistance / emergency services
  • Affordable Worldwide Travel Cover
  • Single trip and annual multi trip policies available
  • Unlimited trips under the annual multi trip policy with maximum of 92 days per trip
  • Optional covers like - Winter Sports, Terrorism & Rental Car Excess are available on select plans by paying additional premium

Special Conditions

  • All travelers must be UAE residents
  • Insured Person’s travel begins and ends in UAE
  • Premium is for each Insured Person excluding Travel Family Plus Plan
  • 50% discount for children under 18 years (except Travel Family Plus Plan)
  • The Travel Family Plus Plan Limits/Premium are per Family
  • Travel Family Plus Plan covers upto 2 Adults and 8 Children (below 18years), and is extended to Single Parents also
  • Travel Senior Plus is for Insured Person aged 71-79 years

Major Exclusions

 
  • Pre-Existing Ailments/Medical conditions, routine treatments, Pregnancy
  • War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’état, Terrorism, weapons of mass destruction, Political risk
  • Any epidemic or pandemic except Covid-19
  • You shall not be covered for any claim under this policy if the claim exposes us to any sanction, prohibition or restriction under the United Nations resolutions or trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. It is our decision to not pay a claim under this policy if we believe paying the claim may breach the aforementioned

Important Note - The policy needs to be purchased before departure from UAE. The policy cannot be purchased if the person has already travelled out of UAE. 

To view full list of benefits & premium, click here

To view the full policy wording with exclusions, click here

Features and Benefits

  • Affordable coverage
  • Instant online policy issuance
  • Orient offers Travel insurance policies (including Covid 19) for visitors to UAE. We offer Travel Inbound Gold for individual travelers, who are yet to commence their journey to UAE, and Inbound Care, a unique product for non-UAE residents who are already in UAE on a tourist VISA.
  • 24x7 multilingual assistance / emergency services
  • Single trip and multi trip policies available

Special Conditions

  • Any visitor or tourist coming into UAE for Inbound Gold
  • Any visitor or tourist if already in UAE for Inbound Care
  • Premium is for each Insured Person
  • In Inbound Gold Plan the Senior Plans are for Insured Person aged 71-79 years
  • In Inbound Care Plan the Senior Plans are for Insured Person aged 66-79 years
  • In Inbound Care Plan the 3 days waiting Period is applicable from the Policy Start date.

 

Major Exclusions

 
  • Pre-Existing Ailments/Medical conditions, routine treatments, Pregnancy
  • War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’état, Terrorism, weapons of mass destruction, Political risk
  • Any epidemic or pandemic except Covid-19
  • You shall not be covered for any claim under this policy if the claim exposes us to any sanction, prohibition or restriction under the United Nations resolutions or trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. It is our decision to not pay a claim under this policy if we believe paying the claim may breach the aforementioned

Important Note - The Inbound Gold policy needs to be purchased before departure from any worldwide country. The Inbound Care policy needs to be purchased if the person is already in UAE.

To view full benefits & premium of Inbound Gold click here  and for Inbound Care click here

To view full policy wording with exclusions of Inbound Gold click here  and for Inbound Care click here

Customer Support

General Enquiries:

If you have any questions about our products and services, or about your policy, please feel free to contact us:

Travel Insurance

Orient Insurance PJSC

Orient Building - Head Office

Al Badia Business Park

Dubai Festival City

P.O. Box 27966, Dubai

UAE

Tel : 800 ORIENT(674368)

Fax : 971 4 2531500

Email: Orient.TravelInsurance@alfuttaim.com

Working Hours:

Monday to Friday 08:00 to 17:00

Note – The email size should be less than 5MB.


Claims & Complaints

24hr Emergency Medical Assistance:

Note – These following claims will be settled ONLY on direct billing basis. No Reimbursement applicable.

In case of Hospitalization, Covid-19 treatment, accommodation cost w.r.t Quarantine (if insured tested Positive for Covid-19), Medical Evacuation, Repatriation, Trip Cancellation / Curtailment or where Medical treatment is likely to exceed US$ 250, please contact our 24-hour emergency contact number for prior approval on:

We will contact hospitals or doctors abroad and guarantee to pay their fees, providing you have a valid claim.


Phone: +971 4270 8706

Email :international_dept@nextcarehealth.com


For Other Claims:

Please connect with us at the following co-ordinates.

Phone: +971 4270 8705

Email : Travel.Claims@nextcarehealth.com

Claims queries and requests: WhatsApp: +971 56 216 4563

Note – The email size should be less than 5MB.

 

Disclaimer

This Product is offered by Orient Insurance PJSC for CBD Clients and is subject to their approval. Terms and Conditions of the Insurance policy shall apply. The Insurance cover shall only start after the issuance of policy by Orient Insurance. Details presented are for your information only. CBD is neither responsible for, nor guarantees or warrants the quality, fitness for purpose, suitability of the Product / Covers being offered and does not accept any liability and will not be liable for any loss or damage arising directly or indirectly to the client taking the Insurance or beneficiaries or any others. Policy Terms and Conditions apply and insurance is subject to sole discretion of Orient Insurance PJSC.

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Within UAE: 600 575 556

Outside UAE: +971 600 575 556

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