Special Conditions

• All travelers must be UAE residents
• Insured Person’s travel begins and ends in UAE
• Premium is for each Insured Person excluding Travel Family Plus Plan
• 50% discount for children under 18 years (except Travel Family Plus Plan)
• The Travel Family Plus Plan Limits/Premium are per Family
• Travel Family Plus Plan covers upto 2 Adults and 8 Children (below 18years), and is extended to Single Parents also
• Travel Senior Plus is for Insured Person aged 71-79 years

Inbound Travel Insurance

Features and Benefits

• Affordable coverage
• Instant online policy issuance
• 24x7 multilingual assistance / emergency services
• Single trip and multi trip policies available
• Unlimited trips under the multi trip policy with maximum of 14 days per trip

Major Exclusions

• Pre-Existing Ailments/Medical conditions, routine treatments, Pregnancy
• War, invasion, act of foreign enemy, hostilities (whether war is declared or not) civil war, civil commotion, rebellion, revolution, insurrection, military force, coup d’état, Terrorism, weapons of mass destruction, Political risk
• Any epidemic or pandemic
• You shall not be covered for any claim under this policy if the claim exposes us to any sanction, prohibition or restriction under the United Nations resolutions or trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. It is our decision to not pay a claim under this policy if we believe paying the claim may breach the aforementioned
  

Important Note - The policy needs to be purchased before departure from UAE. The policy cannot be purchased if the person has already travelled out of UAE. 

To view full list of benefits & premium, click here

To view the full policy wording with exclusions, click here

Customer Support

General Enquiries:

If you have any questions about our products and services, or about your policy, please feel free to contact us:

Travel Insurance

Orient Insurance PJSC

Orient Building - Head Office

Al Badia Business Park

Dubai Festival City

P.O. Box 27966, Dubai

UAE

Tel : 800 ORIENT(674368)

Fax : 971 4 2531500

Email: manesh.kutty@alfuttaim.com

Working Hours:

Sunday to Thursday 08:00 to 17:00

Note – The email size should be less than 5MB.

Claims & Complaints

24hr Emergency Medical Assistance:

In case of Hospitalization, Medical Evacuation, Repatriation, Trip Cancellation / Curtailment or where Medical treatment is likely to exceed US$ 250, please contact our 24-hour emergency contact number for prior approval on:

Phone: +971 4270 8706

Email : international_dept@nextcarehealth.com

For Other Claims:

Phone: +971 4270 8705

Email : orient.travelinsurance@alfuttaim.com