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Commercial Bank of Dubai

SMS Banking

Overview

Request payment transactions and keep your banking close at hand with attijari sms banking service.

Attijari SMS Banking service offers you the following services and features to make life simpler on the go.

Features and Benefits

Alert and Notification Service:

  • Alerts on Electron debit card and credit card transactions.
  • Alerts on all types of deposits and withdrawals including remittances and standing orders.
  • Cheque return notifications.
  • Balance information at your convenience (daily, weekly or monthly).
  • General notifications and alerts.

Request and Payment Service:

  • Transfer Funds within your own accounts.
  • Top up and renew your Etisalat Wasel pre-paid card instantly.
  • Top up your E-Dirham card instantly (E-Dirham card issued by Ministry of Finance & Industry).
  • Make payments to all Etisalat utility services instantly (GSM, Landline, Internet, E-vision).
  • Make payments to all Electricity & Water bills(DEWA, SEWA, ADDC).
  • Check balance information and last 3 transactions of your accounts and credit cards.

This service is available in both English and Arabic.

Get started

Please follow these steps:

Refer to the below table and enter the request format as an SMS text message and send it to 4266 (please make sure your number is registered with CBD )
The symbol ^ means space

Service Format Example
Amount Balance BAL ^ last 6 digits A/C No BAL 123456
Last 3 Account Transactions INQ ^ last 6 digits A/C No. INQ 123456
Transfer between your own A/C TRF ^ last 6 digits A/C No. ^ Account Number you want to transfer to (10 digits) ^ Amount TRF 123456 1234567899 1000
Credit Card Balance Bal ^ last 4 digits Card No. BAL 4596
Last 3 Card Transactions INQ ^ last 4 digits A/C No. INQ 1234
Credit Card Due Due ^ last 6 digits A/C No. Due 322272
Bill Payment Pay ^ Consumer No. ^ Amount Pay 0501234567 30
Wasel Renewal RNW ^ Mobile Number (Wasel) ^ Amount RNW 0501234567 100

 

FAQs

Can I use SMS Banking abroad?

You can use SMS Banking anywhere in the world!

What are the costs for SMS Banking?

The SMS Banking Service is free for all debit and credit transactions. You will be auto registered for this service once you open an account with CBD and you will get notifications on your mobile number registered with us.

Do I need a password for SMS Banking after I apply?

No password is required for SMS Banking - we know they can be a bother!

Who do I contact if I have problems with accessing SMS services?

Give us a call at anytime on 800-CBD  (800223).

What is the SMS format that needs to be used to pay the bill?

Pay (space) Consumer Number (space) Amount

What are the services that I can receive SMS for?

You can receive SMS for the following services: - Debits and Credits - Notifications for Available Balance and Loan  - Standing Orders - TDs due.

Is SMS alert service available for all products and services?

SMS alert service is available for all products and services.

Will I receive an SMS notification for every transaction I make on my supplementary credit card or debit card?

We will notify you after every Transaction completed through your supplementary Credit Card or Account.

What is SMS pull (inquiry) service?

A service which allows you to pay your bill, transfer funds and request for Account inquiries all through a simple SMS.

What are the costs for SMS pull (inquiry) service?

There are no charges for SMS pull service. However, your network provider might charge you regular SMS fees.

How can I apply for SMS pull (inquiry) service?

Give us a call on 800-CBD (800223) to start registering your bills.

How can I apply for SMS push (alert) service?

You'll be automatically registered for free Push services when you make an ATM Cash Withdrawal or POS transactions.

What is SMS Banking?

CBD SMS Banking is one of our convenient banking channels that allows you to carry out banking activities from a mobile phone using a simple SMS. Catch up on your bank account details, request for financial information and make all types of payment transactions instantly.

What is the difference between SMS alert service and SMS request & payment service?

Our SMS alert service keeps you updated on any significant activities or transactions on your account. For example you can receive SMS alerts when your salary is credited to your account or when you make an ATM cash withdrawal. While our SMS request and payment service lets you request for Account and Credit Card information and make transactions instantly.

How can I apply for SMS Banking?

You will automatically be signed up for Attijari SMS Banking and registered for FREE services such as ATM Cash withdrawal and POS (Point Of Sale) transactions. To update your registration details, please call us on 800 CBD (800223).

Are all CBD customers eligible to apply for this service?

Yes, absolutely! If you’re a CBD customer with a local or foreign currency Account, you’re automatically eligible for this service. Is it eligible/authorised for joint account holders and power of attorney to avail this service? Yes, it is! Power of attorney and joint account holders with either/or survivor instructions in their accounts are eligible to use the service.

What is the frequency of the messages which I will receive?

SMS Alerts will be sent whenever your account is credited or debited in real time. For example, you will receive an SMS alert for every purchase conducted through point of sale machines. You may choose to receive SMS balance notification alerts at pre-defined timings as per your convenience. Select from the following times when you’d like to receive your Account/Credit Card available balance:
  • Monthly – beginning of each month.
  • Weekly – specify a day that suits you!.
  • Daily – at a specified time (Morning - 9.30AM or Evening - 6PM).

What are the phones compatible with this service?

CBD SMS Banking service works on all GSM mobile phones that support SMS technology (Etisalat and Du numbers).

How can I use the SMS request and payment service?

It’s easy! Simply compose a new SMS text message as per the sample messages on our SMS Banking User Guide and send to 4266. Save all the text formats you need under the “sent item” folder on your mobile phone for future use.

How many mobile numbers of consumer bill numbers can be registered for the SMS Banking service?

You can register up to 5 mobile numbers.

Do I have to register the bill number before I pay for it?

Yes, your bill numbers should be pre-registered.

How many numbers of consumer bills can be registered for the SMS request and payment service?

As many as you like!

Do I need a password to use the service?

No password is required for this service, and all payments are completely secure since the consumer/bill numbers are pre-registered and linked to your account.

Can I only apply for the SMS request and payment service without the alert service?

Yes, you certainly can!

How long does the activation process take?

We believe in providing a quick service – so your SMS Banking service will be activated within 24 hours from the time of registration.