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Commercial Bank of Dubai

Branch/ATM Locator

ATM and branch locator

Branches
  • Al Dana lounge
  • Islamic banking
  • Extended hours
  • Business banking
ATMs
  • Inside lobby
  • Cash Deposit
  • 24 hours
  • Drive through
  • Cash Dispenser
  • Cheque Deposit
  • Bill Payment (By Account)
  • Bill payment (By Cash)
  • Fund Transfer (By Account)
Digital Kiosks
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Please note that ATM features are available based on below categories:

  • Bill payment by account - Only for CBD Customers
  • Bill payment by cash - For both  CBD & Non - CBD customers
  • Fund Transfer by account - Only for CBD Customers

FAQs

What are the working hours of the branches?

All our branches are open from Saturday to Thursday, from 8:00AM - 3:00PM except for the following branches:

  • Me'aisem City Center Branch: 10:00AM - 5:30PM, Saturday to Thursday
  • Mirdif City Center Kiosk: 10:00AM - 10:00PM, everyday
  • Dubai Festival City: 10:00AM - 10:00PM, everyday
  • Dubai Festival City (teller services): 10:00AM - 5:30PM, Saturday to Thursday
  • Immigration Branch (transactions): 8:00AM - 5:30PM, Sunday to Thursday
  • Immigration Branch (CBD banking customers): 8:00AM - 2:30PM, Sunday to Thursday
  • Abu Dhabi - Al Wahda Mall: 10:00AM – 10:00PM (teller services until 5:30PM), Saturday to Thursday
  • Abu Dhabi - Zayed the First: 8:00AM – 8:00PM, Saturday to Thursday
  • City Walk Branch : 10:00 AM – 10:00 PM, Saturday to Thursday
  • City Walk Branch (teller services) : 10:00 AM – 5:30 PM, Saturday to Thursday

Who do I contact if my transaction did not successfully complete at the ATM?

If the ATM is located at a CBD Branch, please notify our staff during the regular business hours. Or contact us immediately on 600 575 556 and we'll help you out!

What do I do if the ATM kept my card or I forget my card in the ATM?

Please contact us on 600 575 556 at anytime - we would be happy to assist you!

How is cash dispensed from ATMs in foreign countries?

Cash in foreign countries is dispensed in the local currency and debited from your account in Dirhams.

How do I transfer funds at an ATM?

Please insert the Debit card into the ATM, enter the PIN and select the transfer option from the menu. Then follow the  steps until the transaction is completed successfully.

Note: Only Customers holding a Current Account and Saving Account with CBD under the same RIM (same name) can transfer money between their Current Account and Saving Account or vice versa.

Can I transfer money using ATM?

If your current and savings accounts are under the same RIM (same name), then yes! You can certainly transfer money between the accounts.

How much will I be charged to print a statement at an ATM?

The ATM will only provide you with a mini-statement and this is completely free! You can view a detailed statement online via CBD Online Banking.

Can I get a statement on ATM?

You can get statements from an ATM, however it will be a mini-statement. You can obtain a more detailed statement online via CBD Online Banking.

How many checks can I deposit at one time?

We accept a maximum of 30 cheques at one time.

When are check deposits credited to my account?

Cheques deposited before 10:00am at a Cheque Deposit Machine (CDM) will be credited to your account the same working day, whereas, cheques deposited after 10:00am will be credited to your account the next working day.

How to deposit money using ATM?

You can deposit cash in two ways at CBD ATMs, with a Debit card or without a card through the Cardless Deposit option.

With your Debit Card: Insert your card into the ATM and select the deposit option from the menu. Follow the steps until your transaction is successfully completed.

Cardless Deposit: Click the Enter key on the ATM keypad and select the deposit option from the menu. Follow the steps until your transaction is successfully completed.

What are the advantages of using the ATM to make deposits?

Great question! The ATM is a convenient way to save your time. You can avoid the long lines at bank branches and carry out transactions at any time in the day, week, month or year.

What are the fees for using a non-CBD ATM?

Using your Card at other bank ATMs within the UAE is charged as:
  • Withdrawal: AED 2 per withdrawal.
  • Balance Enquiry: AED 1 per enquiry.
Using your Card within the GCC is charged as:
  • Withdrawal: AED 6 per withdrawal.
  • Balance Enquiry: AED 3 per enquiry.
Using your Card outside the UAE and the GCC is charged as:
  • Withdrawal: AED 20 or 2% of the withdrawal amount (whichever is higher)
  • Balance Enquiry:  Completely free!

What are the charges for international ATM withdrawals?

Using your Debit Card at ATMs within GCC countries is charged as:
  • Withdrawal: AED 6 per withdrawal.
  • Balance Enquiry: AED 3 per enquiry.
    • > Using your card outside the UAE and GCC countries is charged as:
    • Withdrawal: AED 20 or 2% of the withdrawal amount, per withdrawal.
    • Balance Enquiry: Free.

What are the charges for ATM withdrawals?

Using your Debit Card at any CBD ATM is completely free. Using your card at other bank ATMs in the UAE is charged as:
  • Withdrawal: AED 2 per withdrawal.
  • Balance Enquiry: AED 1 per enquiry.

Where are your ATMs?

We know ATMs make life convenient so we currently have a total of 155 ATMs. These are distributed across the following Emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Fujairah, Ras Al Khaimah, Al Ain and Mussaffah.

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