Commercial Bank of Dubai recognized with “Best Digital Bank” and “Best Cash Management” awards at the 2018 Banker Middle East Product Awards
Dubai, 28 March 2018: Commercial Bank of Dubai (CBD) has won two awards at the 2018 Banker Middle East Product Awards, for “Best Digital Bank” and “Best Cash Management”. The Awards were received at a ceremony held recently at its Head Office in Dubai.
The Best Digital Banking award is a testament to CBDs drive towards becoming a default digital bank and a validation of the significant investments made by the Bank in digital technology and innovation, thereby setting new standards for customer service. The Bank was one of the pioneers in digital banking when it introduced UAE’s first digital-only bank in early 2017. The award-winning CBD Mobile App is a next generation app that offers an exceptional customer experience combined with transparent and value-added services like smart notifications, budget and expense tracker, rewards, offers and more. The app provides seamless on-boarding for customers in a matter of minutes, with same day card delivery and also allows customers to report and block lost or stolen cards and apply for replacement cards with just one click.
CBD’s Cash Management Services provide a comprehensive range of integrated products and services including payments, collections and liquidity solutions. It supports clients in their growing and ever evolving cash management needs, and, through process automation, improving the operational efficiency. The award is an affirmation of CBD’s strength and expertise in providing bespoke solutions to clients, helping them to create value and efficiency across their Treasury function.
Commenting on the awards, Dr. Bernd van Linder, CBD’s Chief Executive Officer said: “We are delighted to have been recognized by banking industry experts and peers and CPI Financial as the “Best Digital Bank” and “Best Cash Management Services” provider in UAE. Winning these awards is a strong validation of CBD’s strategy of continual investment in technology and innovation to meet the dynamic and changing requirements of our clients.”
Amit Malhotra, General Manager, Personal Banking Group said: “Digital technology remains a key driver for the Bank’s customer-centric approach. We have designed CBD’s Digital Bank using the best practices and latest technologies to offer our customers a simple, safe and secure banking experience. It is about leveraging world-class technology to deliver the future of banking today.”
Hassan Al Redha, General Manager, Institutional & Transaction Banking at CBD said: “We are delighted to receive this recognition from Banker Middle East for the second year in a row. What sets CBD Cash Management Services apart from the rest in the industry is our understanding of our clients’ needs, and meeting these through innovative technologies. We provide our customers with customized financial solutions to help maximize their working capital whilst providing them with the necessary support and advisory tools to grow their business.”
Organized by CPI Financial, publisher of the Banker Middle East, the Banker Middle East UAE Product Awards are based on a peer vote process designed to encourage, inspire, and reward distinction in the banking and finance industry, raising standards throughout the MENA banking sector. The aim of the awards programme is to identify the best products and services available in banking and finance in the Middle East, showcasing institutions that are truly innovative and pioneering in their respective areas of finance.