Important Notice

Important Notice: Downtime on Saturday 22 & Sunday 23 March 2025

Dear Customer,

As part of our commitment to enhancing your banking experience, we have scheduled essential system maintenance on Saturday 22 & Sunday 23 March 2025, which will result in temporary service downtime.

We have taken steps to ensure this planned activity is carried out with minimal disruption.

Saturday, March 22:

Downtime 1: 2:00 AM to 5:30 AM

Services that will be temporarily unavailable:

 

Online transactions via UAEPGS gateway

 

Downtime 2: 5:00 AM to 10:00 AM

Services that will be temporarily unavailable:

 

CBD Rewards redemption 

 


Sunday, March 23:

Downtime: 2:00 AM to 7:00 AM

Services that will be temporarily unavailable:

 

1. Mobile & Internet Banking:

 

  • All Credit Card Services (Balance Transfer, Easy Payment Plan, Quick cash & Credit Shield & Supplementary Cards)
  • New Card applications and replacements
  • Personal Detail updates including Emirates ID, Mobile Number, Email Address, Personal/Work Address and Signature Updates
  • Instant International transfers to Bangladesh, India, Pakistan & The Philippines

 

We recommend planning ahead and completing any necessary transactions involving the affected services either before or after the scheduled downtime.

We sincerely apologise for any inconvenience this may cause and appreciate your understanding.

For more information or updates during the upgrade,

Please visit cbd.ae/update

 

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