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Commercial Bank of Dubai

Credit Shield



  • Affordable monthly premium of 0.89% of your monthly outstanding credit card balance.
  • Convenient payment through monthly credit card bill. The amount will be reflected in your credit card statement. 
  • Complete peace of mind by covering outstanding credit card amount in unfortunate events of death, permanent disability, critical illness or involuntary loss of employment of primary credit card holder.

In case of How Credit Shield Insurance plan can help with your credit card obligations?

Permanent total disability through sickness or accident

  • Total outstanding credit card balance on the date of permanent total disability onset will be settled after 12 consecutive months of disability.
  • Maximum payment AED 100,000

Covered Critical Illness

  • Total outstanding credit card balance on the date of diagnosis will be settled.
  • Maximum payment AED 50,000.

Involuntary Loss of Employment

  • A monthly amount of 10% of outstanding credit card balance will be paid for up to 6 months. 
  • Maximum payment AED 3,000 per month.

Death

  • Total outstanding credit card balance on the date of death will be settled. 
  • Maximum payment AED 100,000.

View Credit Shield Terms and Conditions



  • CBD primary cardholders, UAE Nationals or residents, with valid visa and Emirates ID, actively pursuing employment are eligible for Credit Shield
  • Existing customers who are part of the auto-enrollment list will be eligible for the 3 months free-look up period(An existing Credit Shield customer who has already enjoyed the 2 months free-look period will not be eligible for additional 3 months of free-look up period).
  • Only selected Primary cardholders regardless of card type are enrolled under the Credit Shield enrollment programme
  • Customer can request for cancellation of Credit Shield Cover by calling Contact Center 24/7.
  • Customers also have the option to opt out of Credit Shield by sending an SMS text CSNI <space>  last 4 digits of the Primary Card # to 4266
  • Once a customer cancels the Credit Shield, he/or she cannot proactively enroll for Credit Shield within 12 months of cancellation of the request
  • The Free Lookup period is fixed for 3 months for all customers with (and includes customers with zero outstanding balance, dormant account and inactive cards).
  • This free lookup period doesn’t extend if the customer has an outstanding balance at a later date

Disclaimer

Credit Shield insurance plan is offered by Orient Insurance. Commercial Bank of Dubai is acting as a distributor for Credit Shield and shall not be responsible for the insurance company's actions or decisions nor shall Commercial Bank of Dubai be liable regarding payment of claims under the policy/Insurance contract issued by Orient Insurance. This is just a summary of the features, benefits, exclusions, Terms & Conditions, which are in effect for Credit Shield Policy. The information provided herein is for guidance purpose only and does not override the definitive policy issued. For full policy Terms & Conditions please refer the policy wordings, Terms & Conditions and exclusions.

Credit Shield is an insurance plan that covers your credit card payments in case of unfortunate events like death, disability, critical illness or unexpected lost of employment.
Just call us on 800 CBD (223) and you will be immediately enrolled in Credit Shield insurance plan.
To apply for credit shield you need to be CBD primary cardholder with valid UAE visa/UAE Nationality, holding a valid Emirates ID and actively pursuing employment.

In the unfortunate event of:
Death: Your total outstanding credit card balance on the date of death up to AED 100,000 will be settled.
Permanent Total Disability (PTD): Your total outstanding credit card balance on the date of permanent total disability onset up to AED 100,000 will be settled (after 12 consecutive months of disability).
Critical Illness: Your total outstanding credit card balance on the date of diagnosis up to AED 50,000 will be settled.
Involuntary Loss of Employment (ILOE): A monthly amount of 10% of your outstanding credit card balance (up to AED 3,000 per month) will be paid for up to 6 months.

Once you enroll for Credit Shield, your subscription will be automatically renewed for a monthly fee of 0.89% of your monthly outstanding balance. 
You can cancel the insurance plan by calling us at 800 CBD (223). Please note that if you  cancel the benefits under the Credit Shield plan, you cannot re-enter during that policy year. Moreover, in case of one month’s missed credit card payment, you will automatically be dis-enrolled from the plan.
The fee will be conveniently billed through your credit card and the amount will be reflected in your monthly credit card statement.
Since supplementary card transactions are charged to the Primary Cardholder, these expenses are covered under Credit Shield.
Yes, you can get Credit Shield on multiple CBD Credit cards.
Approved claims are credited to your card account monthly in case of involuntary loss of employment, and as a lump sum payment for death, total and permanent disability and critical illness.
For death and permanent total disability covers, you should be between 18 and 64 years of age at entry and 70 years old at termination.
For critical illness and involuntary loss of employments covers you should be between 18 and 59 years of age at entry and 60 years old at termination.



Within UAE

800 CBD (223)

Outside UAE

+971 4 2112888

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