Skip To The Main Content

Phone Banking

Overview

 

Access your bank 24 hours a day, seven days a week, all year round, from home, office, car or even while at the beach. With CBD phone banking service, all your banking needs are really just a call away.

CBDs phone banking service allows you to bank at your convenience from anywhere and anytime it suits you.

Features and Benefits

  • Check account information and make transactions.
  • Transfer funds to own or other CBD accounts.
  • Pay your utility bills i.e. water, electricity, Etisalat, Du bills & Salik recharge.
  • Activation of your New Debit and Credit Cards.
  • Create, change and reset your Debit and credit Card PIN code.
  • Make credit card payments.
  • Access the service in both Arabic and English. 

How to Register

To register for CBD phone banking service, please call us on 600 575 556 and follow these steps

  • Select the preferred Language

  • Select the option -  (CBD Customer)

  • Select the option - (Banking Services)

  • Enter your account/Card Number

  • Select the option to request a new TIN (Telephone Identification Number).

  • Enter the OTP (One time Password) that you will receive on your registered Mobile Number with the Bank.

  • Create your own 4 – 6 digits Telephone Identification Number.

 

FAQs

How can I register for CBD Phone Banking?

For individual accounts/cards, please call 600 575 556 and follow these steps

  • Select the preferred Language
  • Select the option of (CBD Customer)
  • Select the option of (Banking Services)
  • Enter your account/Card Number
  • Select the option to request a new TIN (Telephone Identification Number).
  • Enter the OTP (One time Password) that you will receive on your registered Mobile Number with the Bank.
  • Create your own 4 – 6 digits Telephone Identification Number

 

In addition, you can register for the service through Online Banking by following these steps:

  • Go to Services page and click on Other Channels Settings.
  • Click on Phone Banking Registration and accept Terms and Conditions.
  • Get a One Time Password on the mobile number registered with us.
  • Enter the One Time Password and create Phone Banking TIN and Phone Banking FTIN to complete the registration.

 

 

 

For company accounts, please visit any CBD Branch.

E-Services Charges

Individual- Accounts

Phone Banking:
Charge Items Requirements / Charges
PIN Re-issuance Free