We know how important online banking security is for you. And to provide you with extra protection for your accounts and transactions, we've added the Secure Key, a feature within our mobile banking app, used to generate a unique and single use security code each time you log in to online banking.
You'll need to download the CBD Mobile Banking app and initially set up the Secure Key. The Secure Key works even when you're not connected to the internet and provides you with the passcode you need for online banking transactions that require a second factor of authentication.
Activating your Secure Token
Download CBD Mobile Banking App from Google play or App store
Log in using your user ID and password and your 4 digit debit card PIN
Navigate to "Settings" and select register for Secure Token
Generate the 4 digit token PIN and your Secure Token is linked to your profile. Simple!
How to use Secure Token
You will use it together with your 4 digit token PIN that you need to create at the time of linking your token in mobile app or in online banking (under Online Settings). This way, authentication is based on something you know (4 digit token PIN) and on something you have (6 digit number generated by the Secure Token App).
When to use Secure Token
You'll need to use it for all your online transactions that require additional layer of authentication:
- Setting up new beneficiaries
- Transferring funds to other CBD accounts, other UAE banks and international transfer
- Cheque book request
- Resetting your online banking credentials