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Commercial Bank of Dubai

Direct Debit


What is Direct Debit?

Direct Debit is ​the simplest and most convenient way to pay your regular bills from your current, savings account and credit cards. All you need is to set up a Direct Debit and your utility payments will be automatically paid.


Features and Benefits: 

  • Easy and secure one-time setup.
  • Don’t worry about missing a payment. It will be done automatically as long as you have enough balance. 
  • No need to write post-dated cheques.
  • No queuing at payment offices, banks, exchange houses and post offices to make the payments.
  • Alerts on payments to your registered mobile number.

 

Direct Debits Authority Charges - Processing Charges (Paying Bank)
 Inward New Request (Setup Confirmation)
 Loans, Finances, Credit Cards, Mortgage Loan
AED 25 
 OthersAED 5
 Inward Amendment Request (Setup Confirmation)
 Loans, Finances, Credit Cards, Mortgage Loan
AED 25 
 OthersAED 5
 Inward Cancellation Request
 Loans, Finances, Credit Cards, Mortgage Loan and Others
Free
 No Pay due to Insufficient Funds from Account to:
 Loans, Finances, Credit Cards, Mortgage Loan and Others
AED 25 
 No Pay due to Insufficient Funds by Credit Cards:
 Others
Free

 

Just Login to Online Banking, go to Bill Payment page and click on Direct Debit. Click on Setup New DD, fill the required fields, accept Terms and Conditions and click on Submit.

The process of setting up the Direct Debit takes 1-2 days. You will receive an SMS confirmation on your registered mobile number once Direct Debit is activated.

At the time of the Direct Debit setup, you may choose how long you want the Direct Debit to be active. You are required to choose an end date. 

For utility bill payments you may choose a variable amount range. Please note that the utility bill will only be paid if the bill is within the range prescribed by you. If the amount is outside the range, the payment will be rejected. 

The payment will be rejected if it falls outside the range that has been selected.      

Correct the details mentioned in rejected message received and set up a new Direct Debit. If the same error is shown again, kindly call 800CBD (223).

Your Direct Debit will be stopped permanently.

Login to Online Banking, go to Bill Payment page and click on Direct Debit. Click on Manage Direct Debit, choose the required Direct Debit from the Direct Debit list, and click on Edit button.

There are no charges for cancellation. If the Direct Debit is returned from the account without payment, a charge of AED 100 is charged to your account.

It will take one to two business days for a cancellation to be in effect. You will receive a message from us once the cancellation has been done. 

After Direct Debit becomes active, payment will commence from the ‘First execution date’ given during Direct Debit registration/modification.

To view Direct Debit charges please click here.

From the time Direct Debit is active and the first execution date has crossed, payment will continue until:

  • Direct Debit expiry date is reached
  • Direct Debit is cancelled                            
  • Stop Payment is issued. 
Login to Online Banking, go to Bill Payment page and click on Direct Debit. Click on Manage Direct Debit, choose the required Direct Debit from the Direct Debit list, and click on Cancel button.
  • Stop ​Direct Debit will stop the payment for a specific time frame. This is a temporary measure. 
  • Cancellation will permanently stop the ​Direct Debit. 
Just Login to Online Banking, go to Bill Payment page and click on Direct Debit. Click on Manage Direct Debit, choose the required Direct Debit from the Direct Debit list, click on Stop button and enter the date period that you want to stop your Direct Debit.

One Time Password will be sent to your registered mobile number to authenticate the setup & management of the Direct Debit.




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800 CBD (223)

Outside UAE

+971 4 2112888

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