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Commercial Bank of Dubai

Facebook Branch

Overview

CBD Facebook Branch is a new way of banking.

You can check your accounts and balances, pay your bills, transfer money between your CBD accounts, keep track of your expenses through Eye on the Expenses, and do a lot more, without leaving Facebook.

All you have to do is just login to Facebook and register using your CBD Online Banking credentials. The steps are easy to follow.

Features and Benefits

  • Check your current accounts, savings accounts and credit card balances without leaving Facebook
  • Pay your CBD credit cards, Etisalat, du and Salik bills
  • Transfer money between your CBD accounts
  • Keep track of your expenses through Eye on the Expenses, and much more

Get Started

In order to use CBD Facebook Branch, you must be a registered CBD Online Banking customer, with a valid online banking User ID and Password. If you are, you need to follow a 2-step process:

Step 1. Link your CBD Online Banking with your Facebook account through your CBD Online Banking:

  • Login to your CBD Online Banking account to activate CBD Facebook Branch
  • Choose CBD accounts you want to link to CBD Facebook Branch

Step 2. Complete your registration in CBD Facebook Branch:

  • If you are visiting from personal PC/desktop, login to your Facebook account, search for Commercial Bank of Dubai, and click on CBD Facebook Branch tab; If you are visiting from mobile device, open this link https://www.cbd.ae/facebook to complete your registration
  • By clicking LINK YOUR CBD ONLINE BANKING, you will be asked to provide your CBD Online Banking credentials securely for verification
  • We will send to your mobile number registered with Commercial Bank of Dubai a secure authentication OTP (One Time Password) to confirm the linking request, and you are ready to go!

If you are not registered for CBD Online Banking, you need to register first by clicking here: REGISTER NOW.

Existing CBD Online Banking customer?

If you are an existing CBD Online Banking customer, you need to link your CBD Online Banking with CBD Facebook Branch.

LINK YOUR CBD ONLINE BANKING

Not registered with CBD Online Banking yet?

If you are not registered for CBD Online Banking, you need to register first. Registering is quick and easy.

REGISTER FOR CBD ONLINE BANKING

Still not a CBD customer?

Apply for a CBD account. A new and personalized online banking experience is right at your fingertips.

APPLY FOR AN ACCOUNT

Security

Your Finances and your Safety are our top priorities

Completely Secure - All authentications and transactions take place on CBD's secured servers and Facebook does not have an access to your bank details. For more information, review our Privacy Policy and Security here.

Safe Start - Registration is based on your CBD Online Banking credentials to ensure secure access to your accounts.

One Time Password for Account Information and all Transactions - Use OTP (One Time Password sent to your mobile number registered with CBD) to verify that each transaction is initiated by you.

Private - All your CBD account details and transactions are kept private and are not published on your Facebook timeline. For more information, review our Privacy Policy and Security here.

FAQs

About CBD Facebook Branch

It is a new way to manage your accounts. With CBD Facebook Branch you can have CBD Online Banking without leaving Facebook. You can check your accounts and balances, pay your CBD credit cards, Etisalat, du and Salik bills, transfer money between your CBD accounts, keep track of your expenses through Eye on the Expenses, and do a lot more, without leaving Facebook.
No, there is no charge for registration and usage of CBD Facebook Branch.
You can register if you are Commercial Bank of Dubai customer who holds current account, savings account and/or credit card. You also need to be a registered CBD Online Banking user.
Facebook does not support Apps in Page Tabs on mobile devices. You will be able to open Facebook Branch on mobile only through your web browser where it will be fully-responsive, mobile-friendly and easy to use. In order to login to Facebook Branch from your mobile device, you can visit this link https://www.cbd.ae/facebook and then login to your Facebook account.

What can I do through CBD Facebook Branch?

You can do a lot. You can view your account balances, get mini statement with the most recent transactions, apply for products. You can also pay your CBD credit cards, Etisalat, du and Salik bills, and transfer money between your CBD accounts. And not to forget, you can track all your expenses through Eye on the Expenses from Budget and Track tool.
You will be able to view your current, savings and credit card accounts that you linked with CBD Facebook Branch in your CBD Online Banking.
Yes you can pay your CBD credit cards, Etisalat, du and Salik bills. Just to let you know, we are working on getting more utility providers in CBD Facebook Branch. For the time being, to pay your other bills, please use CBD Online Banking.
Yes, there are. You can pay CBD credit card bills of up to AED25,000, which is also your total daily limit for paying your CBD credit card bills. For larger amounts, you can always use your CBD Online Banking account.
Surely you can. You can transfer money between your own CBD accounts. We are working on offering you other type of transfers. For the time being to do other transfers, please use CBD Online Banking.
Yes, there are. You can transfer between your own CBD accounts up to AED25,000, which is also your daily limit for money transfers. For larger amounts, you can always use your CBD Online Banking account.

About Privacy and Security

CBD Facebook Branch is completely secure as it is hosted on CBD’s secured servers.

Your account details and transactions are not published on Facebook timeline or shared with Facebook or your Facebook friends, and will be kept private.
We employ a high level of security monitoring and software, including 128-bit SSL encryption technology for data security. We also strongly recommend that you safeguard your online personal and account information with up to date Internet security software and operating system updates.
  • No personal information, account balance or transaction information is shared with Facebook through Commercial Bank of Dubai Facebook Branch.
  • Transactions conducted through Commercial Bank of Dubai Facebook Branch are completely secure as all authentication and transactions take place on Commercial Bank of Dubai's secured servers.
  • Registration of your account is based on your CBD Online Banking credentials to avoid any misuse of your account. This authentication page also resides on Commercial Bank of Dubai's servers and not on Facebook.
  • For account information and for each transaction, you will need to input a unique dynamically generated OTP (One Time Password) that is sent to your mobile number registered with Commercial Bank of Dubai to verify that the transaction is initiated by you.
  • All of your financial transactions have respective limits to prevent any fraudulent usage of your money.
Visit our section on Online Security for more information here.

How do I register and access my CBD Facebook Branch account?

Please follow a two-step process:
Step 1. Login to your CBD Online Banking account to activate CBD Facebook Branch by clicking on CONNECT NOW link on Overview page. You will also need to choose the CBD accounts you want to link to CBD Facebook Branch.
Step 2. If you are visiting from personal PC/desktop, login to your Facebook account and complete your registration: Search for Commercial Bank of Dubai and click on CBD Facebook Branch tab and then register and link your CBD Online Banking account with CBD Facebook Branch application. If you are visiting from mobile device, open this link https://www.cbd.ae/facebook and then start with registration.
If you are not registered for CBD Online Banking, you need to register first.
Registering to manage your account with CBD Online Banking is quick and easy. Just go here and register now.
All you have to do is to log into your Facebook account, search for Commercial Bank of Dubai and click on Facebook Branch tab. You will land on your Overview page. If you want to make any transaction, you will need to input OTP (One Time Password) sent to your mobile number registered with CBD. If you are visiting from mobile device, open this link https://www.cbd.ae/facebook to access Facebook Branch and to continue with the login process.
You need to login to your CBD Online Banking account and go to services section, Other Channels Settings and select the "Facebook Branch Management". Then you can click on "Unlink Facebook Branch" button and this will unlink your Facebook account from your CBD Online Banking account and will terminate the access.

How do I transact through CBD Facebook Branch?

Authentication OTP code is an 8-digit unique dynamically generated verification number that is sent to your mobile number registered with Commercial Bank of Dubai. You will be challenged with OTP protection whenever you want to access sensitive information such as your account balances and transaction details or when you want to initiate transactions.

To make sure this is you who want to transact, we will send you a unique dynamically generated OTP (One Time Password) to mobile number registered with Commercial Bank of Dubai.
Your mobile number may not be updated with us. Please call our customer service on 800 223 (CBD) to register your new mobile number.