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Commercial Bank of Dubai aims to develop, nurture, and acknowledge great leadership across all departments in the Bank.

The Bank has excellent leadership development programs set up in collaboration with leading universities on developing the necessary traits for successful business leaders as its foundation.

CBD colleagues all enjoy a wide mix of benefits. As well as a competitive, industry-benchmarked salary, many CBD colleagues benefit a range of discount opportunities.The reward package that you will receive will be dependent on the role which you are successfully chosen for.

Typically, your CBD benefits can include:

Medical Insurance

Flexible working hours

CBD places huge emphasis on the development of all staff combining the Bank's business needs with personal development needs. Our range of programmes includes all aspects of banking and operations, management and leadership, academic, soft skills and specific technical knowledge.

Delivered in our own training centre, at our training partner locations in the UAE or worldwide.

The employee development team has conducted extensive staff training needs analyses with every department in CBD to ensure that our training is relevant and tailored to improving your individual knowledge and skills in the role you will be undertaking with us.

Are you ready to develop your career with us?

When it comes to our graduate opportunities, it's the sheer depth and breadth of our programme that sets us apart.

Commercial Bank of Dubai wholesale Banking delivers the right financing solutions to large corporates and government entities. One of our experienced Relationship Managers is the single point of contact for all these customer banking requirements. He is supported by a dedicated Client Service Team made up of product specialists in the fields of payments and cash management, debt finance, treasury and trade finance service, all committed to understanding and serving our customer's business needs.

The Wholesale Banking Group is comprised of the following areas managed by respective General Managers:

Institutional Banking

Corporate Banking

International & Transaction Banking

Institutional Banking manage portfolios of institutions / large corporates / GRE groups through a central platform based at head office.

Corporate Banking manages corporate and large commercial clients from its four hubs located at Deira, Jebel Ali, Abu Dhabi and Sharjah.

International & Transaction Banking is comprised of the following:

Financial Institutions manages correspondents' banks

Commodity Finance unit - manages the relationship with commodity traders

Product Teams

The Trade Sales provides technical support and product innovation for our customers in the field of Trade and Trade Financing

Debt Capital Market is responsible for the origination of syndicated loan transactions on behalf of CBD customers It also plays an active role in the secondary market.

Transaction Banking unit manages cash management and internet banking affairs for institutional and Corporate Banking clients.

Commercial Bank of Dubai's Corporate Banking delivers the right financing solutions to corporate and large commercial businesses, those with annual turnover above AED 100 million up to AED 750 million per annum. It combines the dynamic effectiveness of relationship banking together with a comprehensive, one-stop shop for integrated financial solutions - covering everything from trade transactions to providing business loans.

Our experienced Relationship Managers, supported by a professional support team, are dedicated to understanding our customer business requirements and are the single point of contact for these entire customer banking requirements.

Dedicated four Corporate hubs located at Deira, Jebel Ali, Abu Dhabi and Sharjah, are perfectly placed to assist our customer's business growth and maximise their potential.

Commercial Bank of Dubai Consumer Banking manages the personal retail portfolio of accounts and is split into the following units:

Al Dana Wealth Management

Personal Banking

E-Banking

Product Management

Card Services Centre

Marketing and Corporate Communications

Market Intelligence and Customer feedback

Contact Centre

Al Dana Wealth Management is a programme exclusively tailored to suit the requirements of the bank's high net worth customers and provide them with a variety of innovative investment funds to manage their wealth and achieve their financial goals.

The new service is named after the most precious type of pearl found in the waters of the Arabian Gulf. Al Dana customers have exclusive and personalised current and other accounts as well as access to a dedicated Relationship Manager who personally attends to their financial needs.

Our Al Dana teams are made up of Centre Manager, Wealth Relationship Manager and Service Officers.

Personal Banking is responsible for sales of consumer products related to Personal and Personal Plus segments and the quality of customer services provided.

Electronic Banking looks after all CBD electronic channels (Online, SMS, ATM and Phone Banking). It takes advantage of new technology to service our customers and provides them with the high security ability to transact online at their convenience (in terms of timing, service and location).

Product Management develops new consumer banking products based on customer needs and requirements, manages on-going product campaigns and promotions to enhance sales and monitors competition products under the three main areas of Cards, Liabilities and Mortgages

Card Services Centre's (CSC) role and responsibility is to manage and run payment card related business. CSC is also responsible for supporting branch customers applying for CBD payment cards. CSC's two core activities are Card Issuing and Merchant Acquiring (e-Commerce only), which includes, for example: application processing, authorisation, customer service, fraud monitoring and overall payment system reconciliation and settlement.

CBD Contact Centre is where calls are received in high volume to be handled by specialised call centre agents to service CBD's customers. At the same time the Contact Centre is not restricted to inbound calls but will also proactively conduct outbound calling to promote bank’s products and conduct quality service surveys. Our main objective is to deliver superior services to the bank’s customers through qualified and well-trained Agents and Representatives; this makes the Contact Centre a good source of future skilled and experienced Branch Customer Service staff.

Islamic banking is an ethical and equitable mode of financial services that derives its principles from Shari'a (Islamic law). Shari'a is based on the Holy Qur'an and the Sunnah of the Prophet Muhammad (P.B.U.H), and it governs all aspects of personal and collective life.

The Islamic banking industry today stands at several hundred billion dollars (estimates vary), and consists of more than 300 financial institutions in and outside the Muslim world. It is the product of the collective effort of bankers, economists, and Islamic legal scholars over the past several decades to develop financial solutions that meet the religious requirements of Muslims.

Commercial Bank of Dubai Islamic Banking Department, known as CBD Al Islami, was established in 2007 and is dedicated to developing and launching viable Shari'a compliant products and services to existing and future clients of CBD.

CBD Al Islami consists of:

Shari'a Consultant

Shari'a Board

Product Development & Marketing

System & Operations

Branches

Central Operations manages the operational and processing support for the Bank.

Central Operations provides support for the Bank to comply with the procedural and governance requirements ensuring fast and efficient transactions to deliver extra-ordinary services to customers.

Central Operations Functions

CBD Central Operations plans and manages the operational and processing support necessary to comply with the Bank's procedural and compliance requirements ensuring fast and efficient transactions to deliver excellent service to the Bank's customers.

Central Operations is segmented into a number of different units, as follows:

Account Service

Remittance

Loan & bills discounting

Clearing & Collections

Payroll & Payments

Treasury & Investment back office

Cash management services back office.

Accounting & Finance

Commercial Bank of Dubai Financial Control Department consists of a dynamic team of highly skilled staff who specialise in accounting, reporting, reconciliation, administration etc... It is divided into three units namely:

Financial Accounting & Reporting Unit

Preparing the quarterly and yearly financials.

Preparing monthly and quarterly Central Bank returns.

Presenting the financials to Dubai Financial Market, Shareholders and any external users.

Maintaining the accounting policies of the bank in line with IFRS and in accordance to the guidelines set by regulatory authorities such as Central Bank, ESCA and DFM.

Maintaining the share register.

Reporting on actual vs. budget and commenting on variances.

Preparation of monthly reports to Management.

Maintain the General Ledger and Subsidiary Ledgers.

MIS Unit

Preparing the budget for the bank.

Preparation of monthly MIS reports to business units.

Operations & Disbursement Unit

Disbursing staff salaries and benefits.

Reconciling the Nostro Accounts.

Booking the expenses, accruals, depreciation and provisions.

Administration

CBD Administration is involved in the planning and implementing of various services related to the Bank's property management, office premises, maintenance of buildings infrastructure and office maintenance. All this is managed to strict cost budgets, statutory compliance requirements and CBD's policies.

Business Continuity

Business Continuity is the activity performed by the Bank to ensure that critical business functions will be available to customers, suppliers, regulators, and other entities that must have access to those functions. Business Continuity is not something implemented at the time of a disaster; the foundation of Business Continuity are the standards, programme development, supporting policies; guidelines, and procedures needed to ensure the Bank will continue without stoppage, irrespective of the adverse circumstances or events. All system designs, implementation, support, and maintenance must be based on this foundation in order to have any hope of achieving Business Continuity.

Compliance & Anti Money Laundering

As the corporate world is changing, many incidents have threatened its credibility and safety, introducing more stringent regulation has become a must. In order to remain in business, we must fulfill all our legal and regulatory obligations and focus on compliance with it. From here the role of Compliance department starts and the objectives are:

Demonstrate our integrity

Protecting our clients and the market

Protecting the bank

Demonstrating good corporate citizenship

Responsibility for compliance realizes on each & every one of us to reflect that our organization as a whole is complaint. This means that we all need to be aware of the policies and procedures relevant to our role and comply with it.

Consumer Credit

At CBD, Consumer Credit is basically provided to individuals to purchase goods or services that are meant for consumption. Common forms of consumer credit include personal loans, auto finance, credit cards, and mortgages loans. The Bank lends to a customer based on the creditworthiness and repaying capacity of the customer which depends on the customer's salary and/or other income assigned to the Bank.

Corporate Credit

CBD's Corporate Credit is engaged in extending financial facilities mainly to local business entities for carrying out their business activities such as production, manufacturing, trading, services, project finance, etc. in order to enable them to sustain/develop their businesses. Normally, corporate credit is extended by way of Working Capital (such as Overdrafts, Trust Receipts loans, cheques/bills discounting etc.), Letters of Credit (LCs), Letters of Guarantees (LGs) and also Term loans, etc. Generally, such corporate credit is extended based on the financial statements, cash flows, business projections and other credit considerations.

CBD Financial Services

CBD Financial Services (CBDFS) provides added value services to our customers by trading equities on our customers' behalf, within strict guidelines and adhering to Emirates Securities and Commodities Authority (ESCA) brokerage policy.

Human Resources

Human Resources are responsible for ensuring that people initiatives align with CBD business objectives. HR develops and implements policies and procedures in line with the UAE Labour Law covering the following core HR disciplines:

Recruitment selection and administration

Staff pay & benefits

Training & development

HR strategy & planning

Emiratisation

HR is also responsible for producing various staff management information to assist CBD in taking the right decisions.

Information Technology

CBD Information Technology defines and implements the IT strategy, providing guidance, expertise and resources for the cost-effective implementation, support and maintenance of our IT infrastructure. CBD uses IT applications to provide great service to customers and to manage and maintain the business.

Internal Audit

CBD Internal Audit ensures that the Bank's potential risks are minimized, security and control guidelines are strictly adhered to and that appropriate checks and balances exist in work processes to ensure compliance. This is achieved by conducting regular audits in branches and head office departments and is usually followed by recommendations for improvement. It is also Audit’s role to keep up to date with changes to guidelines and directives issued by Government and Central Bank.

Investment

Investment Group plays two roles at CBD, first; it conceptualises and manufactures adapted investment related products and services to support the bank’s targeted client segments, namely the mass affluent 'personal plus' and the "Al Dana" segments, also the upper Al Dana "private banking" segments. The investment products and services increase the attraction of clients in those segments to CBD by offering a comprehensive wealth management solution to complement the other banking services.

Investment group also plays a key role in supporting the distribution channels, providing continuous specialist support to the relationship managers of the 3 main focus segments.

Investment group acts as the bank’s asset management business continually managing a dynamic set of investment products and services while contributing to enhance the fee-based income of the bank.

Investment group continuously provides strategic inputs and ongoing tactical support for helping the business to enhance client engagement and share of wallet using the investment product offering.

nvestment group continuously provides strategic inputs and ongoing tactical support for helping the business to enhance client engagement and share of wallet using the investment product offering.

Marketing & Communications

CBD Marketing & Communications develops and implements the Bank's marketing, promotions and advertising strategies to ensure our customers receive the right offers and the right messages depending on their needs. In addition, marketing is responsible for service quality initiatives in the branches.

Recovery

CBD Recovery manages non-performing loans by developing suitable strategies and initiating recovery efforts to ensure repayment, thereby protecting the Bank’s interests.

Risk Management

Risk Management is fast emerging as a science and taking a center stage in the field of Banking and Financial Services, which is a highly leveraged business activity. Diligent risk management in a structured manner and well documented risk management process is essential for the Bank to protect itself and also enhance the value to all the stakeholders (i.e. Customers, shareholders and the employees)

At CBD, Risk Management Department is a compact and cohesive team. Risk Management Department has 4 units therewithin, which are: Market Risk, Credit Risk, Operational Risk, and IT Security &GRC. Factoring the rationale that Risk Management is a dynamic and continually evolving process, the various functional aspects attended to by each of these teams at Commercial Bank of Dubai are briefly as under:

Market Risk

MRM framework comprises of several strategies focusing on Price risk, Liquidity risk, Asset/Liability management, Trading activity, Middle Office, and Asset valuation. Specific approach for each strategy has been put in place in order to Identify, measure, monitor and report risks effectively. A set of tools has been implemented which includes Daily risk reporting capability, ALM system for liquidity and stress testing, daily reporting of trading activity, Treasury and risk system to measure price risk and monitor treasury exposures. Best practice for Liquidity management has been defined in several policies including Stress testing, liquidity contingency planning and liquidity forecasting which allows the bank to monitor the balance sheet structure efficiently. The Bank is presently measuring the capital charge for market risk using the Standardized Approach.

Credit Risk

CRM framework comprises, among other things, analysis of credit deployment sector-wise, segment-wise and consumer-wise. In case of corporate/commercial accounts, a rating model is used; and in case of consumer accounts, a scoring model is used to apprise/assess the credit portfolio. In order to take cognizance of the concentration risk and counterparty risk, regular assessment of risk appetite, sector-wise, is also carried out. There are continuous efforts to identify, measure, monitor, and report the risk on account of the credit portfolio. Stress Testing and RARORAC computation are carried out regularly. The Bank is in the process of moving from Standardized Approach to IRB Approach of computing the capital charge for credit risk.

Operational Risk

ORM unit uses the tools of RCSA (Risk Control & Self Assessment), Loss Event Report, Incident Reporting system, and the Whistle Blowing mechanism for carrying out its functions. The ORM system is under the process of fuller automation which would make the function more dynamic and effective. At CBD, the Basic Indicator Approach is used to compute the capital charge under operational risk.

IT Security & GRC

GRC is a unit under Risk Management Department responsible for management of IT-related risks, including security awareness, Information security policies, IT risk assessments, penetration tests and security reviews, security monitoring, incident response, PCI DSS compliance, and all the remaining activities that support our Bank to enhance its IT security posture, identifying and managing IT-related risks.

Finally, the requirements of Basel II (and III), and Central Bank regulations thereon, as well as Corporate Governance, are taken cognizance of at RMD.

RMD team members have rich experience in their respective area. Ideal candidates should be always striving to learn and, depending on the position, have strong background managing the respective risk function, and also facilitate in the continuous evolution of an Enterprise-wide Risk Management System. Knowledge about the latest developments in risk management and a professional certification is preferable.

Strategy & Planning

CBD Strategy & Planning (SPD) facilitates the preparation of the Bank's strategic plans and prepares and communicates these in Balanced Scorecard format. SPD monitors and reports on performance against these plans. SPD also analyses the business environment to identify trends and competitive issues, then makes recommendations to improve the Bank’s position. SPD is also involved in re-engineering processes and coordinating large projects.

Trade Services

Commercial Bank of Dubai is one of the leading providers of Trade Finance products and services in the UAE. The Bank's large customer base includes companies dealing in oil, steel, textiles, machinery, real estate, automobiles, food stuff and various other sectors. Customers benefit from CBD's extensive trade finance expertise which comprise a wider product range, local market know-how, global reach and highly experienced Managers with an average experience of more than 25 years in the field of Trade Finance. Also, customer focused Relationship Managers work in tandem with the Trade Finance Department to provide better services to their clients.

CBD's Trade Finance product portfolio constitutes both conventional and Shari'a compliant Islamic products. The range of Trade Finance products offered include Import LCs, Export LCs, Guarantees, Standby LCs, Trade Finance Loans, Collections, Trade Bills Discounting, Aval, Bankers’ Acceptances, Islamic LCs and Murabaha Loans and other LC Services.

Treasury

Treasury is responsible for Managing CBD’s Assets and Liabilities and for mitigating our exposure to Foreign Exchange (FX) and Money Market volatility. We work within a fast paced and dynamic environment where market prices are changing constantly. We exchange currencies, we borrow funds to cover shortages and we lend surplus funds.

The FX and Money Markets are similar to any goods market where a buyer searches for a seller that matches a price he is willing to pay. If you picture this on a global scale with many buyers and sellers of currencies and interest rates looking to find the best price with the actual market being a huge electronic platform, you can begin to imagine the scale of things.