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FAQ

how to reset Phone Banking TIN?

You can reset your TIN through CBD Online Banking or by calling us on 600 575 556 and following these steps:
• Enter the  Telephone Identification Number (TIN) which you may remember and when it is entered wrongly for three times, it will get locked and the system will prompt you to request for a new one
• Select the option to request a new TIN 
• Enter the OTP (One time Password) that you will receive on your registered Mobile Number with the Bank.
• Create your own 4 – 6 digits Telephone Identification Number

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