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FAQ

How to get user ID online?

Just go to Online Banking Login page and click on 'Forgot user ID'
• For account holders: You will need your account number and debit card PIN to retrieve your user ID.
• For credit card only customers: You will need your credit card number and Emirates ID details to retrieve your user ID.

[Click here](https://www.cbd.ae/ccib/T001/ENULogin.jsp) to login Online Banking

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