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FAQ

how to block debit card permanently?

In case your debit card is lost or stolen, please log in to CBD Mobile App and follow the below steps:

• Login to CBD Mobile Banking
• Go to 'Cards' and select the card you wish to block
• Click on 'Report lost or stolen'
• Select either 'Lost' or 'Stolen' and click on 'Block Card'

Your current debit card will be blocked and debit card replacement request will be submitted successfully.

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