What is CBD Investr?

CBD Self Investr is your convenient mobile app to buy and sell US listed shares and ETFs in real time. Most large companies of the world have ADRs listed in the US which can we traded through CBD Self Investr

How is CBD Self Investr different from other trading platforms?

1. Trust of a Bank

   CBD Investr app is powered by the Commercial Bank of Dubai (CBD), a trusted and secure UAE banking and financial services institution with more than 50 years of experience and over AED 100 billion in assets.

2. Live Streaming data

   On CBD Investr app you see live market prices. You don’t need to pay any extra charges for live prices.

3. Best Execution price

   We offer live and transparent pricing. We charge a transaction fee for trading.

4. Local transfer of funds in AED

   You can transfer money in AED from your CBD account. We offer preferential conversion rates for everyone.

5. Free Weekly market updates from CBD equity desk for funded clients.

Who can invest in CBD Investr portfolios?

CBD Investr is available for all the residents of the UAE.

What do I need to start investing with CBD Investr?

You have to be 21 years old, with a valid Emirate ID and an account with CBD bank.

Can a non-UAE resident invest with CBD Investr?

Currently our app is available only for UAE residents.

In what currency is CBD Self Investr portfolios managed?

Portfolios are held in US dollars.

What are the charges for CBD Investr portfolios?

Our transparent fee structure:

Transaction fee: 0.5% of trade value (minimum USD 3) Plus VAT

Custody fee: 0.1% per annum plus VAT, charged on a monthly basis on the value of stocks held in your account.

We offer preferential conversion rates to all CBD Investr customers.

To avoid any exchange rate fees please transfer in AED.

Our conversion rates:

AED to USD: 3.674

USD to AED: 3.672

How do I start investing in CBD Investr portfolios?

Starting your investments in CBD Investr portfolios is really easy and simple and can be done in less than 5 minutes.

First, download the CBD Investr app and complete the in-app registration. Next, scan your emirates ID and verify your identity, sign your Investment agreement online and get an unique IBAN to fund your account.

Do I need a bank account with Commercial Bank of Dubai to invest in CBD Investr portfolios?

Yes, you need to have a bank account with Commercial Bank of Dubai to invest through CBD Investr. You can open a CBD Account in a few minutes with just your Emirates ID by clicking here.

You can fund your portfolio from CBD bank account within the UAE.

How do I fund my investments in CBD Investr Portfolios?

After completing your registration the app will generate a unique IBAN under your name where you can transfer funds at any time.

This is your personal account number (IBAN) for funding this particular portfolio.

Use your CBD mobile banking application to transfer the funds to this IBAN number.

Kindly note that it is mandatory to transfer from your CBD bank account.

How do I withdraw funds?

Investr portfolios provides complete liquidity and flexibility. You can withdraw your investments at any time, whenever you need, without any penalties. At the time of creating your CBD Investr profile, you will be required to provide a valid UAE bank account IBAN number. This IBAN number will be stored and will receive funds when you withdraw from a portfolio.

In case, your nominated bank account is closed, please log in a request using the "Contact Us" in the app and we will get back to you to make the change.

Processing time for withdrawal of funds can range from 4-10 business days.

What happens if I leave the UAE and becomes a non UAE resident?

You will need to visit the bank and open a non-resident account with CBD, or liquidate your portfolios or request for a change of your custodian bank.

How do I track my portfolio?

Once your funds are invested, you will be able to monitor your portfolio at any time on the app. The portfolio will be updated regularly to reflect the current market value. You will be able to see all the details of your position as well as an overall portfolio performance.

The app shows "Time Weighted Return." What does this mean?

Since you may invest in your portfolio at multiple times and also have the flexibility to withdraw, the net return on the portfolio cannot be calculated by just subtracting the beginning balance from the ending balance of a portfolio. Time weighted return takes into account the period each amount has been invested for and then calculates your overall returns. This is a more accurate manner of calculating actual returns.

I forgot my username/password. What do I do?

1. Log in
2. Click on Forgot PIN code?
3. Follow the required steps to reset your password.

How do I update my contact details and email address?

1. Log in
2. Click on the top left-hand corner and select help.
3. Click on contact us.
4. Choose update personal information.
5. Update the information on the email and send it to us.

I lost my phone with your app installed. What do I do?

Your app is secured with your email address, your password, and your PIN number. This makes your app secure, and there's no need to do anything. No one will be able to access your account. You can download the app again from your new device.

I deleted the app from my phone. How can I recover it?

1. On your iOS or Android device, go to the App Store.
2. Search for the app. Make sure that you use the exact name of the app.
3. Tap to restore the app.
4. Wait for the app to restore, and then open it from your Home screen.

I have a technical issue when using the app. Who can assist me?

Click on the top left-hand corner of your app home screen, then click on "Contact Us."

How can I update my Emirates ID details?

1. Log in
2. Click on the top left-hand corner and select Help.
3. Click on contact us.
4. Choose update personal information.
5. Attach a picture of the front and back of your Emirates ID to the email message and send it to us.