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Please follow these steps:
Refer to the below table and enter the request format as an SMS text message and send it to 4266 (please make sure your number is registered with CBD )
The symbol ^ means space
| Service | Format | Example |
| Account Balance | BAL ^ last 6 digits A/C No | BAL 123456 |
| Last 3 Account Transactions | INQ ^ last 6 digits A/C No. | INQ 123456 |
| Credit Card Balance | Bal ^ last 4 digits Card No. | BAL 4596 |
| Last 3 Card Transactions | INQ ^ last 4 digits Card No. | INQ 1234 |
|
Credit Card Due* | Due ^ last 4 digits Card No. | Due1234 |
Loan Enquiry
| Due (Space) last 6 digits of loan
| Due 123456
|
| Transfer between your own A/C | TRF ^ last 6 digits A/C No. ^ Account Number
you want to transfer to (10 digits) ^ Amount | TRF 123456
1234567899 1000 |
| Bill Payment | Pay ^ Consumer No. ^ Amount | Pay 0501234567 30 |
*Credit Card due reflects amount as per auto debit instruction OR minimum due (for customers without auto debit instruction)
eDirham SMS codes
Please follow these steps:
Refer to the below table and enter the request format as an SMS text message and send it to 4266 (please make sure your number is registered with CBD )
The symbol ^ means space
| Service | Format |
| Card Activation & PIN Set | EACT ^ Last 4 digits of card number ^ 10 digit Card Token number ^ Card Pin Code |
| PIN Reset | EPIN ^ Last 4 digits of card number ^ 10 digit Card Token number ^ Card Pin Code |
| Balance Enquiry | EBAL ^ Last 4 digits of card number ^ 10 digit Card Token number ^ Card Pin Code |
| Card Blocking | EBLK ^ Last 4 digits of card number ^ 10 digit Card Token number ^ Card Pin Code |
| Card Unblocking | UBLK ^ Last 4 digits of card number ^ 10 digit Card Token number ^ Card Pin Code |
Statements
| STMT ^ Last 4 digits of card number ^ 10 digit Card Token number ^ MMYY |
| Get help for all sms shortcodes | EHELP |
WARNING
If the account balance is below the Minimum balance thresholds, then the corresponding breach of Minimum balance charges will apply. For complete product details and warnings, please refer to the Key Facts Statement document.
